FILLCOM

FILLCOM Agents · Agentic Autonomous Business Management

Your business keeps working after you go home. You still make the calls that matter.

We build AI agents that answer customers on WhatsApp, chase payments, watch your stock and your systems — and ask you before anything that involves money or risk.

Book a free 20-minute AI audit → Watch an agent’s day ↓
FILLCOM Agents · night shift Example · a Kolkata IT-supplies shop
  1. 11:47 pmCCTV · Branch 2

    NVR disk 94% full — recording stops in about 2 days

    Agent

    Needs a 4 TB disk (₹6,800) → this is spending → ask the owner

    Needs your approval

    Order a 4 TB surveillance disk — ₹6,800 — and book a technician for Saturday 10 am?

  2. 11:43 pmAccounts

    Invoice #1182 is 15 days overdue — ₹14,200

    Agent

    Customer usually pays on time → polite reminder with a UPI link

    ✓ Done automatically

    Reminder sent on WhatsApp with a UPI link. Follow-up set for Monday.

  3. 11:42 pmWhatsApp · Bengali

    “Dada, HP 88A toner ache? 10 ta lagbe.”

    Agent

    Toner enquiry → 14 in stock → price list → reply in Bengali

    ✓ Done automatically

    Replied in Bengali: ₹1,150 each, delivery by Saturday. Lead saved.

Handled on its own
2
Waiting for you
1
Approved by you
₹0
23:42AUTOReplied to toner enquiry on WhatsApp
23:43AUTOPayment reminder sent, invoice #1182
23:47ASKEDNVR disk order

This is live — press Approve, Change or Decline on anything waiting for you.

An agent’s day

Twenty-four hours, most of them without you.

Scroll to move the clock. Green was handled on its own, amber waited for the owner, teal is a report.

Example · a 20-bed clinic in south Kolkata

  1. 7:00 am
    Owner’s report · Report

    Attendance from the biometric device: 14 of 15 staff in. Dr. Roy on leave — rota note sent.

  2. 8:30 am
    Front desk · Done

    Appointment reminders sent to 42 patients on WhatsApp.

  3. 1:00 pm
    Front desk · Done

    12 enquiries answered in Bengali, Hindi and English. Two bookings made.

  4. 4:30 pm
    Collections · Done

    Three overdue corporate bills: reminders with UPI links.

  5. 6:00 pm
    Owner’s report · Report

    Day summary to the owner on WhatsApp: patients, collections, pending items.

  6. 9:30 pm
    Stock & purchase · Asked you

    Gloves and syringes below reorder level. Draft order ready — waiting for your approval.

  7. 11:40 pm
    Front desk · Done

    After-hours enquiry captured; morning slot offered.

  8. 2:30 am
    IT watch · Done

    Nightly backup verified — 38 GB.

Specialist agents

Six agents, each good at one job.

Narrow agents with clear limits work better than one bot that tries everything. Each one is set up with your prices, your customers and your rules — and each one knows what it must always ask you about.

Front desk

Answers every enquiry

WhatsApp and website chat in Bengali, Hindi and English. Quotes, bookings, order status — and every lead captured, even at 11 pm.

Always asks you: Discounts, complaints, anything it is unsure about

Collections

Gets you paid

Tracks overdue invoices, sends polite reminders with UPI links, records promises to pay.

Always asks you: Waivers, disputes, legal notices

Stock & purchase

Watches your inventory

Spots low stock, compares supplier prices, drafts purchase orders.

Always asks you: Every order, before it is placed

IT watch Only from FILLCOM

Keeps your systems healthy

Monitors CCTV recorders, printers, backups and devices we installed — and books a technician before something fails.

Always asks you: Any spending or site visit

Owner’s report

Tells you the day

A 6 pm WhatsApp summary: sales, collections, attendance, and what needs you tomorrow.

Always asks you: Nothing — it only reads

Back office

Does the typing

Reads bills and invoices, enters them into Tally or Google Sheets, prepares GST reconciliation drafts for your accountant.

Always asks you: Anything that does not match

Why “only from FILLCOM”: the IT-watch agent needs access to the recorders, printers and machines it looks after. We installed them, so we can connect it safely — an AI company that has never been to your office cannot.

You set the rules

Decide how much each action may do on its own.

Control is set action by action, not once for the whole agent. A reminder can run by itself; a refund never can. Try it.

1 · Pick an action
2 · How much may the agent do on its own?

Sends a polite reminder with a UPI link and tells you in the evening report.

FILLCOM recommends Level 4 for this action.

Built into M2S first

We built AI into a hospital system first, where mistakes cost the most.

Our hospital system, M2S, has AI built in — and it follows the same rules we bring to your business.

Illustration of an M2S AI proposal

AI proposal · waiting for doctor

Order CBC and LFT for the patient in Bed 12, based on today’s notes.

Needs: doctor’s approval Approve
  • 01

    The AI proposes, a person decides

    Suggestions wait for a clinician, and the AI can never do more than the person approving it is allowed to do.

  • 02

    Identity removed before AI

    Patient details are stripped out before anything is sent to an AI model.

  • 03

    Can run on your own server

    For sensitive work, the AI model can run inside the hospital instead of on the internet.

  • 04

    Every action logged

    What the AI suggested, who approved it, when — and what it cost.

See the AI inside M2S →

Your data, your control

Built for India’s data-protection law, explained in plain words.

The Digital Personal Data Protection Act, 2023 and its Rules (2025) apply to every business that handles customer data. Our agents are built to support what they ask of you.

Consent first

Customers are told they are chatting with an assistant, and marketing messages go only to people who agreed to receive them.

A record of everything

Every action and every approval is logged, so you can answer “who did what, when”.

Keep it local

Choose where data lives — including a machine in your own office for sensitive businesses.

Switch off, take your data

Stop any agent in one step. Your data is exported or deleted on request.

Industry finding Across hundreds of AI-agent deployments at Indian small businesses, one reported case saw customer response time fall from 24–48 hours to 30 seconds — and the agents that worked best were narrow, well-briefed, and handed over to a human at the right moment. Source: MyOperator, 2026. Not a FILLCOM figure — we will publish our own once our pilots have run.

How we start

Small, measured, and easy to undo.

  1. Step 1

    Free AI audit

    Twenty minutes on a call or at your office. We find the work that eats your team’s time.

  2. Step 2

    Pilot one agent

    Two to four weeks, one job, your rules. You approve everything that matters.

  3. Step 3

    Measure it

    What it resolved on its own, what it handed to you, hours saved — shown in plain numbers.

  4. Step 4

    Add the next

    Only when the first one has earned it. Stop at any point.

Book the free audit on WhatsApp →

Works with what you already use

  • WhatsApp Business
  • Website chat
  • Email
  • Google Sheets
  • Tally
  • UPI payment links
  • M2S
  • CCTV / NVR
  • Biometric devices

Straight answers

Questions owners ask us.

Will it replace my staff?

No. It takes the repetitive part of their day — the same questions, the reminders, the data entry — so your people spend their time on customers and decisions. Most clients start with the work nobody has time for, like replying at night.

What if the agent makes a mistake?

Anything involving money, commitments or judgement waits for your approval, and you choose that level per action. Every action is written to an audit log you can read. Routine actions are small and reversible — a reminder, a reply — and you can switch any agent off in one step.

Where does my data go?

We tell you exactly which service each agent uses and what it sends. Where possible we remove personal details before anything reaches an AI model, and for sensitive businesses the agent can run on a machine in your own office. Your data stays yours, and we can export or delete it when you ask.

Does it speak Bengali and Hindi?

Yes — it replies in the language the customer writes in, including Bengali or Hindi typed in English letters, which is how most people message on WhatsApp.

What does it cost?

A one-time setup fee and a fixed monthly fee per agent, quoted after the free audit so the price matches your actual work. You start with one agent on a short pilot before committing to more.

Do I need new software or hardware?

Usually not. Agents work with WhatsApp, email and the tools you already use. If something is needed — a small server, a WhatsApp Business API number — we supply and set it up, because that is our other job.

Find out what an agent could take off your plate.

Tell us how your day runs. In twenty minutes we will show you which work an agent can handle, what it would ask you about, and what it would cost.

Book the free AI audit → Other ways to reach us