M2S · Hospital management system · built in Kolkata
One hospital system — from a nursing home to a multi-branch group. On your premises or in our cloud.
OPD to discharge, pharmacy to billing, PM-JAY packages to PCPNDT registers — built for how Indian hospitals actually run, with safety checks that refuse mistakes instead of just warning about them.
OPD clinics, day-care centres and nursing homes.
- Registration
- Appointments & OPD
- Billing
- Pharmacy
- Laboratory
- WhatsApp messages
PriceNo down payment · one monthly fee
Multi-speciality hospitals with wards, theatres and diagnostics.
- Everything in Clinic
- IPD, wards & beds
- Operation theatre
- ICU charting
- Radiology
- Emergency
- Blood bank
- CSSD
PriceUp to 100 beds: no down payment · one monthly fee
Several branches — even several companies — on one system.
- Everything in Hospital
- Many branches
- Separate companies
- Each branch’s own GSTIN & licences
- One patient identity
- Group reports
PriceQuote after demo
What you need
- A server in your building — we size, supply and set it up
- Your local network (we can install that too)
- Internet only for WhatsApp, e-invoice, ABDM and remote support
Internet down? M2S keeps running on your own network.
What you need
- Just your computers and an internet line
- We host it in India, back it up, update it and watch it
- A backup internet line is recommended
Internet down? Wards keep recording vitals and nursing notes on the device; they send when the line returns.
We size, supply and set up the hardware for you — you don’t need an IT team.
Start small, grow without switching
Pay for what you use. Add the rest when you need it.
Begin with the front desk and billing, add wards, diagnostics or a specialty later — on the same system, with the same patient records. Try it:
17 of 22 modules · plus the foundation, always included
Licensed per branch — switch modules on for one branch and off for another, and add more any time.
One patient, one record
From the front desk to the final claim — without re-typing anything.
- 01
Registration
UHID issued once; the same patient is recognised at every branch.
- 02
OPD
Token called, consultation, prescription with the doctor’s registration number.
- 03
Lab & imaging
Orders go straight to the lab and radiology; results come back to the same record.
- 04
Admission
Scheme or insurance pre-authorisation first, then the bed.
- 05
Ward
Every dose is checked by barcode; early-warning scores watch the vitals.
- 06
Discharge & claim
Discharge summary, final bill, and the scheme or TPA claim from the same record.
Built for Indian rules
The paperwork Indian hospitals live with is already inside.
Government schemes
Package billing for PM-JAY, CGHS, ESIC, ECHS and state schemes — pre-authorisation, bill, claim and settlement — with a guard against claiming the same package twice.
TPA & insurance
Pre-authorisation, claims and denial appeals tracked in one place, so nothing waits in someone’s inbox.
The right GSTIN on every bill
Each branch prints its own GSTIN, drug licence and NABH number — even when branches belong to different companies.
PCPNDT
Registration, equipment register, Form F and the monthly return.
Controlled drugs
Schedule H1 register and Schedule X audit trail, kept as the law expects.
Medico-legal cases
MLC records with their own controls, apart from the ordinary chart.
Birth & death records
Including the cause-of-death certificate format (MCCD).
Adverse drug reactions
Prepares the PvPI report and form, and records how and when it was sent.
Retention by Indian law
Records are kept for the periods Indian law requires — and cannot be deleted before then.
Indian financial year
Bill and record numbers follow April–March.
Your staff’s language
Screens in English, Hindi and Bengali.
WhatsApp first
Reminders, reports and bills on WhatsApp, then SMS, then email — from a business account set up in your hospital’s name.
Patient safety
Checks that refuse, not reminders people learn to ignore.
In M2S the most dangerous mistakes are stopped by the system itself.
No barcode, no dose
A nurse cannot chart a medicine as given without scanning the patient and the drug.
Wrong blood is blocked
A blood unit whose group does not match the patient cannot be issued.
Sterile means tested
A sterilised instrument tray is released only after its biological indicator test passes.
Early warning
NEWS2 and MEWS scores and rule-based sepsis alerts flag a patient who is getting worse.
Safe surgery
The operation theatre follows a surgical safety checklist before, during and after.
Security & your patients’ privacy
Built so that the wrong person cannot see the wrong record.
Branches kept apart by the database
One branch’s staff cannot see another branch’s patients — enforced inside the database itself, not only on screen.
942 separate permissions
Each role sees and does only what it needs; sensitive fields are hidden from staff who do not.
Emergency access, always reviewed
“Break-glass” access for emergencies — and every use is reviewed afterwards.
Two-factor login
A code from the phone, required per role; extra confirmation for sensitive actions.
An audit log that cannot be quietly edited
Every entry is chained to the one before it, so tampering shows.
Encrypted identifiers
Patient identifiers such as ABHA and ID numbers are stored encrypted, and can still be searched.
DPDP Act 2023
The core duties start in May 2027. M2S has the tools ready.
Access, correction and erasure requests · consent notices · breach records · retention periods set by law. The hospital stays legally responsible for its data — M2S gives you the tools, and we help you set them up.
When the internet goes down
Your hospital doesn’t stop.
Installed on your premises, M2S runs on your own network — billing, wards and pharmacy keep working through an internet cut. In the cloud, wards can keep recording vitals, nursing assessments and notes on the device; they are sent when the line returns.
Only WhatsApp messages, e-invoicing and ABDM need the internet, and they catch up when it is back.
Your data is yours
Open standards, not a locked box.
- FHIR R433 record types, bulk export
- SMART on FHIRplug-in apps
- CDS Hooksdecision-support services
- HL7 v2lab and device messages
- DICOMconnects to your PACS
- ASTMlab analysers
Your data can always be exported in these open formats. The terms are agreed in your contract, and our team guides you through it at every step.
Specialty departments
Departments that need their own workflows get them.
Cardiology
Heart-attack pathway, echo and cath-lab records, blood-thinner regimens.
Maternity
Antenatal visits, partograph, delivery, newborn and postnatal care.
Oncology
Staging, tumour board, chemotherapy regimens and toxicity grading.
Emergency & triage
Triage categories, casualty registration and rapid admission.
Operation theatre & ICU
OT booking and safety checklist, ventilator and haemodynamic charting.
Blood bank
Donors, screening, crossmatch, transfusion and reactions.
CSSD
Sterilisation cycles tracked from batch to bedside.
Mortuary
Body custody with an unbroken handover record.
AI inside M2S · optional
AI that proposes. Clinicians who decide.
The AI features are optional and still being tested — they have not yet been used with real hospital data. Everything they suggest waits for a person.
Suggestions a clinician approves
The assistant can propose an order or a note. Nothing happens until a clinician approves it, and it can never do more than the approving person is allowed to do.
Diagnosis coding help
Suggests ICD codes from the clinical notes; a person confirms before anything is billed.
Early-warning alerts
NEWS2 and MEWS scores and rule-based sepsis alerts flag a patient who is getting worse, so the team is called sooner.
Private by design
Patient identity is removed before anything reaches an AI model, the model can run on the hospital’s own server, and every suggestion and approval is logged.
Engineering you can check
Most software asks you to trust it. Here are our numbers.
From the latest full test run on 19 Sep 2026. Ask us to show you the full test report during your demo.
- 26,257
- automated backend tests passing0 failing
- 2,066
- automated screen tests passing0 failing
- 134
- automatic checks on every changesecurity, privacy, correctness
- 26
- built-in modules22 you can switch on per branch
- 33
- FHIR R4 record typesopen standards
- 47 s
- to restore from backuptest drill · no data lost
Where M2S is today
No guesswork: what is ready, what needs your accounts, what is coming.
- Available
Core hospital system
OPD, IPD, billing, pharmacy, lab, radiology and the specialty modules on this page.
- Available
Scheme & insurance billing
Packages, pre-auth, claims and denials — inside M2S.
- Available
Security & DPDP tools
Everything in the security section, plus request, consent and breach records.
- Available
Telemedicine
Patients join a video visit from a link with a phone OTP — no app needed. New.
- Needs setup
WhatsApp messages
Needs your WhatsApp Business account and Meta’s approval of message templates.
- Needs setup
GST e-invoice
Needs your NIC e-invoice registration — only if your turnover requires it.
- Needs setup
UPI payment links & eSign
Need your payment gateway and eSign accounts.
- In progress
ABDM (V3)
Being rebuilt for the government’s current APIs; certification follows.
- In progress
AI assistance
Optional; being tested — not yet used with real hospital data.
- In progress
NABH software certification
Needs three live hospitals — which is what the founding programme is for.
Choosing hospital software?
15 questions to ask any vendor — and our honest answers.
Ask every vendor you are considering the same questions. Including us.
01Which ABDM milestones are you certified for, on the current V3 APIs?
In progress Not yet. Our ABDM integration is being rebuilt for V3, and certification follows. Ask us for the current status — we will show you.
02Are you on NABH’s list of certified hospital software?
In progress Not yet. NABH requires three live hospitals first — our founding programme is how we get there, with you.
03Can you handle PM-JAY and insurance pre-authorisation and claims?
Available Yes: scheme packages from pre-auth to settlement, and TPA pre-auth, claims and denials tracked in M2S. Filing through the national claims exchange (NHCX) comes with the ABDM V3 work.
04What still works when our internet is down?
Available On your premises, M2S keeps running on your own network. In the cloud, wards keep recording vitals and nursing notes on the device. WhatsApp, e-invoice and ABDM always need internet.
05Can we get all our data out, in an open format?
Available Yes — in open standards (FHIR, HL7, DICOM). The terms are agreed in your contract, and we guide you through it at every step.
06What does it cost over five years?
Available Up to 100 beds: no down payment and one monthly fee, quoted in writing with everything included listed. Larger hospitals and groups get a quote after the demo.
07Where is our data, and who can see it?
Available On your own server, or in our cloud in India. Staff access is permission-controlled and logged, and emergency access is always reviewed.
08How will you help us with the DPDP Act (core duties from May 2027)?
Available M2S has tools for access, correction and erasure requests, consent notices, breach records and legal retention periods. The hospital stays legally responsible; we help you set it up.
09Can it connect to our lab analysers and PACS?
Available Yes, through standard interfaces — ASTM and HL7 for analysers, DICOM for PACS. Each machine is connected and tested at your site.
10Which NABH requirements does it help us show evidence for?
Available It tracks NABH quality indicators and keeps the records inspectors ask for — incidents, audits, sterilisation, medication safety and controlled drugs.
11Who supports us, and do they come on site?
Available Our team in Kolkata, on site. Built-in health checks and a diagnostic report let us find problems quickly.
12Are the screens available in our staff’s language?
Available English, Hindi and Bengali.
13Does each branch print its own GSTIN and licences?
Available Yes — every bill and document uses the issuing branch’s own GSTIN, drug licence and NABH number.
14Whose WhatsApp Business account is it?
Needs setup We set it up in your hospital’s name, so the account and its message templates are yours.
15Can each branch keep its own data and roles?
Available Yes — branches are kept apart inside the database, and you define your own roles for each branch.
See M2S in action
We’ll walk you through M2S on your own cases.
Tell us your hospital’s size, the departments you run, and any software or machines we would need to connect to.